FAQ

Are they difficult to install?

not at all!

Neonanime Neon Signs come with pre-drilled holes and are ready to hang. If you can hang picture frames, you can hang neon signs! Is there a problem? Send us a message!

What are LED neon signs?

LED neon signs are very different from traditional neon signs. They are safer, more energy efficient and actually 5-10% brighter. You'll also love that they cost 80% less to run than those old neon signs.

How much safer are LED neon signs than traditional gas neon signs?

Much safer. In the long term. They're not warm to the touch; they use less energy and have no toxic fumes. And, since they use very low energy, the risk of any electrical hazards is also low. They are much better than traditional neon lights in every way. No danger or worry. Only 100% fresh poppin colors with an eco-friendly flavor.

How Much Energy Do LED Neon Signs Use?

When we say our signs are more energy efficient, we mean it. A normal sign will give you an estimated 50,000 hours of brilliant beams in stunning colors. This means that if you leave the light on for 5 hours a day, it can last up to 30 years.

What Makes Neonanime Neon Signs Different?

Not all neon sign companies are created equal. Quality is at the heart of everything we do, which is why every Neonanime neon sign comes with an industry-leading 24-month warranty (12-month warranty for waterproof/outdoor signs). Plus, whenever you need help or support, our support team is ready to brighten your day.

How long will it take to receive my order?

All of our neon signs are made from scratch just for you and ship worldwide.

Standard orders shipped to the rest of the world typically take 14-21 days to reach you.
Priority production orders shipped to the rest of the world typically take 10-14 days to reach you.
Please Note: Shipping may be affected by FedEx, UPS and DHL delays.

What if I need to check in sooner?

no problem! We offer priority production for all orders. Simply select this option during checkout to speed up your order. This will push your order to the top of our order queue and will incur an additional fee. With priority order, you can receive your neon signs up to a week earlier than standard production and finishing.

Can you make custom neon signs?

oops yes. This is our bread and butter. Create text-based Neonanime neon signs with our neon customizer. If you need more customization like images or logos, just email our design team: custom@neonanime.com.

What is the difference between standard monochrome and multicolor?

good question! Here are the differences between the color types:

· Standard Monochrome: This is the color of your choice. It is immutable.

Multi-Color: This allows you to change the color of your sign not only to one color, but to several of our most popular colors (Bright Red, Hot Pink, Dark Blue, Ice Blue, Purple, Lucky Green, White and orange) and some additional patterns. Just use the remote control included with your order to let the rainbow fly.

Is your neon sign easy to hang and set up?

As easy as a Sunday nap! Simply choose a space on the wall and use the stainless steel mounting brackets included with the sign to transform your space. Can't drill holes in the walls of your dwelling? no problem! We strongly recommend using the command bar.

Where do you ship to?

We ship our products worldwide with free priority shipping.

Are your neon signs safe to ship?

We dare not risk destroying our handmade works of art. Luckily, our handcrafted neon signs are super durable and safe to ship. But to be safe, we spared no expense when it comes to protecting your neon signs. We also use the highest quality packaging materials to ensure it reaches you in pristine condition. Each package is custom made to match your logo.

help! I need help!

If it's an emergency, you should probably call 911. If you ever have a problem with our lights, we're here to help! Just email us directly at support@neonanime.com.

How long will your LED neon signs last?

Our LED neon signs are all rated for 50,000 hours of life. This is almost 3 times the life expectancy of traditional neon signs. If there is a problem, it is usually due to the 12V transformer that powers your sign, these can be replaced and are covered under warranty.

If any issues arise, please email service@neonsignto.com